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Malware/Security Exploit/Hacked Site Clean up
1. Basic Details
We need to know a little about you to setup your ticket. All fields are mandatory.
Company/Organization name
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Name
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First
Last
Email
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Website
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2. Account Access
In order to complete the task you are requesting we will need an admin user for : whatarmy-watchtower@watchtower-152519.iam.gserviceaccount.com
For instructions on how to do this please visit:
Goole Support
Access to an existing Google account
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I have provided ADMIN access to my account
I would like WhatArmy to setup an account for me
Access to WebMaster tools
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I have provided ADMIN access to my account
I would like WhatArmy to setup an account for me
We will need license Keys for any paid plugins
3. Approval of Tasks
WhatArmy will...
- Confirm that a site is in fact infected with malicious code, and that any complaints from users/search engines/blacklists are in fact valid
- Identify and remove any malicious code from the site using a combination of manual reviews and automated scannning tools
- Determine how the site was exploited and look to close any loopholes
- Replace all core WordPress and Plugin files with known good versions of the software
- Update all Plugins and Core WordPress files to the latest stable versions
- Change all WordPress Administrator level account passwords (approval from client required)
- Change Database passwords (Assuming appropriate permissions are provided)
- Change FTP passwords (approval from client required) Re-scan site using multiple tools to ensure that site is clear
- Coordinate removal from any Blacklists that the site may have been added to
- Request removal of malicious content from Google search results (where applicable)
PLEASE APPROVE AN HOURLY RATE FOR THE ABOVE TASKS
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I approve WhatArmy to spend up to
four - six hours at my standard billable rate
completing the above tasks:
Need it now? I approve WhatArmy to spend up to
four - six hours at the "Urgent/Off hours" rate
completing the above tasks ASAP
WhatArmy will not...
- We will not move a site as part of this, that would be a separate product and would require additional time.
- We will not add the Sucuri Firewall or any other Proxy service as part of this. That would be a separate product
- We can not guarantee that the site will never ever be hacked again. We can be 99% certain that things are clear but there are never any guarantees unless a site is fully rebuilt from scratch.
Please acknowledge the tasks above that will not be completed as part of this task approval
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I understand WhatArmy will not be completing any of the items above as part of this task or without additional approvals
Terms and condiations
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I agree to the WhatArmy
Terms and Conditions
and
Privacy Policy
Email
This field is for validation purposes and should be left unchanged.
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